Refund policy

Return & Refund Policy

We do not accept physical returns. If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at upformergonomics@gmail.com with a photo of the item and we will issue store credit or a replacement at no additional cost.

For any questions about your order, you can always reach us at upformergonomics@gmail.com.

 

Damages and Issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

 

European Union 14-Day Cooling Off Period 

If your order is being shipped into the European Union, you have the right to cancel your order within 14 days for any reason. Please contact us at upformergonomics@gmail.com and we will issue store credit for your order.

 

Store Credit 

Once your issue has been reviewed and approved, we will issue store credit to your UPFORM account within 3 business days.